With AI Operators, quotes, lead time requests, orders, and changes are handled immediately. Customers aren’t left waiting. Customer orders land in your ERP the moment they come in.
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It has been great 🙏🏻 The tool is very useful and saves us an enormous amount of manual work.
Working with Nordoon helped us increase productivity for our skill harmonization projects significantly.
I searched for years for a solution to connect different systems and standards in B2B. Nordoon is exactly the tool I needed.
I loved how easy the template can be set up. It is very impressive that extractions in Nordoon work with all languages.
It works really nicely. I am impressed how well it handles extraction even from very difficult examples.
Nordoon has been a game-changer, streamlining my data import tasks into Xero and saving me 3 hours per client.
Deploying our first agentic AI in ERP forecasting streamlined
processes and unlocked new business value through greater
efficiency and accuracy.
Embracing AI for our ERP forecasting was a game-changer transforming complex data entry into a swift, accurate, and automated process that empowers our team to focus on delivering greater value.
We built Nordoon by combining deep AI expertise with years of hands-on work in supply chain operations.
That experience shapes how Nordoon delivers today. AI operators come ready to work and fit fast into the tools that teams already use. They live in ERPs, Outlook, and Teams and deliver from day one.
They carry operational logic, handle orders and quotes immediately, and remember context for every decision. This allows teams to focus where their judgment is needed and white-glove high-touch customers, instead of cleaning up after the process.
That’s what delivered experience looks like when it’s built into technology. We bring this experience into your service so teams start with real work and see real results.
With Nordoon, teams handle more volume, serve customers consistently, and grow without hiring. It starts by seeing how your service actually runs, where it slows down, and what’s limiting growth today.
We’ll take it from there.
Tom Suklje & Blaz Fortuna
Nordoon Founders & Co-CEOs
Trusted by Fortune 500 companies and global suppliers
Serve many customers with different rules and instructions, without extra coordination. AI Agents apply each customer's logic, so your team works through one consistent process. Service stays high, even as the number of customers grows.
Turn PDFs, spreadsheets, scans, emails, and EDI gaps into clean order data: SKUs, batch details, units, and customer-specific notes. Agents understand every format and turn it into the structured order your team needs, automatically mapped to your ERP.
Agents spot issues early and communicate what’s wrong to the right person, with the context to fix it. Errors like incorrect units or missing product codes get clarified before they create problems. Your team sees fewer ad hoc fires and focuses on customers.
Reply faster to orders, changes, lead time requests and quotes. Your AI Operator preps clear responses even when requests have complex product details or documentation requirements. This speed in action makes your company easier to do business with.
Increase order volume without increasing headcount. The AI Operator handles the repetitive work: checks, copy-paste, reconciliations. Each team member produces more and gains time to delivers white-glove service to customers that drive the business.
Customer service execution feeds planning, inventory, and fulfillment.
Keeping it accurate and fast matters far beyond the service desk.
Orders arriving in PDFs, Excel, inline emails, screenshots were processed and updated into Oracle NetSuite and Plex in real time. Over 1,000 monthly transactions handled 90% faster. Radically shorter response cycles for customers.
We onboard one AI Operator in your environment and connect it to one month of customer emails. It works with any number of customers. Any volume. No prep.
The AI Operator analyzes real work and shows where your service slows down together with what can be fixed to support continuous growth:
Analyzes where your Customer Service team loses time
Lays the foundation for an automation roadmap, with quick wins like automated replies to standard quotes and lead-time requests
Shows response times, rework, and SLA gaps, with clear reasons why
You’ll learn where time goes and what affects capacity and revenue. From there, you’ll know what needs to change to scale.
Book a free consultation to see how AI Operators handle quotes, lead time requests, orders and changes, compared to your current CS flows. We’ll look at how your service actually runs, where revenue slips, and how you can grow your business with the team you have today. No prep and no commitment needed.
